Tbbajee's Privacy Policy

Tbbajee (https://tbbajee.app) is a trusted online gaming and lottery platform for users in Bangladesh. We understand how valuable your personal information is to you. That's why this Privacy Policy Built for full transparency — you'll always know what data we hold, why we hold it, and how it's used.

This policy applies to tbbajee's website, mobile site, and all associated services. We commit to never selling your information to third parties.

1 What Data We Collect

TbbajeeWhen you register and use our services, we collect various types of information. The categories are outlined below:

Data Type	Example	Requirements
Identity Information	Full name, date of birth, national ID number	Mandatory
Contact Information	Mobile number, email address	Mandatory
Financial Information	BKash/Nagad number, bank details (partial)	For transactions
Technical Information	IP address, device type, browser	For Security
Usage Data	Gaming history, bet records, login times	To improve our services
Location Data	Country, city (IP-based)	For regional compliance.

As part of the KYC (Know Your Customer) process, we may request a copy of your national ID or passport. This information is used solely for identity verification purposes.

2 How We Collect Your Data

Tbbajee collects information in three ways:

• Directly from you: Via the registration form, KYC verification, payment form, and support chat.
• Automatically: When you use our site, we collect information through cookies, log files, and web beacons.
• From Third Parties: Limited information may be received from payment providers (bKash, Nagad, Rocket) and identity verification agencies.

3 How We Use Your Information

Tbbajee Your data is used for specific, defined purposes only. We never use it beyond what is necessary.

• To create and manage your account.
• To process deposit and withdrawal transactions.
• For identity verification (KYC) and age confirmation.
• To prevent fraud and money laundering.
• To provide customer support.
• To send you relevant offers and promotions (you can opt out at any time).
• To improve the security and performance of our platform.
• To meet legal and regulatory obligations.

We do not share any user data with third parties for marketing or advertising purposes without their knowledge. Your Privacy A commitment we make to you.

4 Data Sharing & Disclosure

Tbbajee Your information may be shared in the following limited circumstances:

• Payment Processor: bKash, Nagad, Rocket, or banking partners — solely to process transactions.
• KYC Partner: Licensed verification agencies for identity and age verification.
• Legal Authorities: Providing necessary information in compliance with court orders or government directives.
• Technology Provider: Server hosting and security service providers, bound by strict confidentiality agreements.

5 Cookies & Tracking Technologies

Our website uses cookies — small text files stored in your browser that help enhance your experience.

Cookie Types

• Essential Cookies: Required to keep the platform running properly. Without these, the platform will not function.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To monitor platform performance.
• Security Cookies: For session management and fraud prevention.

You can disable cookies through your browser settings, though some features may become limited as a result. We do not use third-party cross-site tracking cookies.

6 Data Retention Period

Tbbajee does not retain any data longer than necessary. Our general policy is:

• Profile information is retained for as long as your account remains active.
• Transaction records are retained for a maximum of 5 years retained.
• KYC documents are retained for 3 years after account closure.
• Log files are generally 90 days after which it is deleted.
• Opting out of marketing emails removes you from the mailing list immediately.

Once the retention period expires, data is securely deleted or anonymised so you can no longer be identified.

7 Your Rights

Our Privacy Policy you have the following rights:

• Right to Know: You can find out what personal data we hold about you.
• Right to Rectification: You can request corrections to any inaccurate information.
• Right to Deletion: You may request deletion of any data that falls outside our legal retention obligations.
• Right to Restrict Processing: You can request that we stop using your data for specific purposes.
• Right to Opt Out: You can opt out of marketing communications at any time.
• Data Portability: You can request a copy of your data.

To exercise these rights Help Center via live chat or by emailing support@tbbajee.app. We will respond within 30 business days.

8 Child Protection

Tbbajee Strictly refrains from serving anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor is found to have opened an account, that account will be closed immediately and all associated data will be deleted. If a parent or guardian suspects their child is using this platform, Help Center Report it immediately.

9 Third-Party Links

The tbbajee platform may occasionally contain links to third-party sites. These sites have their own Privacy Policy are beyond tbbajee's control. tbbajee is not responsible for any information you provide to those sites.

We recommend reading the privacy policy of any third-party site before visiting it.

10 Security Measures

Protecting Your Data Tbbajee Following the highest industry standards:

• All data transfers 256-bit SSL/TLS encryptionis protected.
• Passwords are never stored in plain text — bcrypt hashing is used.
• Servers undergo regular security audits.
• Automatic alerts are sent for suspicious login attempts.
• Two-factor authentication (2FA) is available.

11 Policy Updates

Tbbajee This privacy policy may be updated at any time. For significant changes, advance notice will be sent to your registered email or via SMS. Continued use of the platform after any changes constitutes your acceptance of the revised policy.

The "Last Updated" date at the top of this page will always reflect the most recent changes. We recommend checking back regularly.

12 Contact Us

For any privacy-related questions or concerns, please get in touch with us:

• Email: privacy@tbbajee.app
• Support: Help Center via live chat.
• Response Time: Within 30 business days.